NCR Counterpoint provides a customized solution for Wine & Liquor retail businesses

Our retail features functionality designed specifically for the wine & liquor industry, including age verification at POS, shelf-pricing, factoring environmental and recycling fees. Keep track of a variety of item details defined by your company, manage inventory and automate purchasing that includes centralized or de-centralized purchasing, vendor minimums, seasonalization variations, and sales-driven replenishment items.

Wine & Liquor Page

Track Alternate Units

NCR Counterpoint provides a thorough liquor and wine inventory system.

Order wine by the case, stock bottles by the case, and sell using different prices for a single bottle, a half case, and a full case, all using the same item number.

Detailed item records allow you to track items with up to five alternate units such as each, 6-pack, half case, and case.

Improve Customer Service

Communicate with your customers to ensure effective marketing efforts and improve your customer’s experience, be it retail POS or wholesale, be it multi-site or single location.  Increase revenue through our built-in customer loyalty programs, upsell or suggest related items.

Our Special order capabilities allow you to sell specialty items that you don’t carry in stock. Then track special order items from the customer order through receiving, managing the inventory throughout the process, be it through the POS, Online, or Wholesale.

Manage Drop Ships and consolidate them with automatic reorders, saving on shipping costs and time.

With our Wine & Liquor POS and Wholesale software system, you can monitor Sales Rep productivity in units and dollars sold per hour, or per month, or any user defined time period. Calculate sales commissions for region or store associates based the sale amount or gross profit, by Brand or commodity.

Sales and Customer Service associates can access PO information such as ETA’s and tracking information right from the POS or sales screen.

Automate Purchasing

With liquor and wine software, order the product you need at the lowest possible price using automated purchasing tools that take vendor multiples, and/or vendor minimum order requirements into account.

From a single screen, calculate quantities to reorder and generate PO’s based on desired stocking levels. Additionally consider current inventory levels, commitments, backorders, in-transit merchandise, and open PO’s.

Increase Speed at Point of Sale

Run your business seamlessly with our Wine & Liquor store POS and Wholesale system, taking deposits on kegs and taps. 

Multiple payment types, coupled with user definable, intuitive touch screens allow for maximum flexibility for the client while streamlining the checkout process for speed and matching the unique needs of your organizations customer service values. 

Mobile devices and tablets can be used for line busting, client information, or expediting picking and packing. NCR Counterpoint is a fast, powerful Wine & Liquor POS and wholesale system, whether you are a Wine Boutique or a Box Liquor, or whether you are a Winery or Wholesaler.

System Features

  • Centralized inventory with one SKU and centralized Barcodes
  • Multiple Barcodes per items (which will also help in converting items from your current system to the CounterPoint System, as well as eliminate the internal cost of re-tagging items). Use Vendor’s Wine & Liquor Barcodes for greater efficiency
  • Mass retail and price changes
  • Physical Counts through inventory sheets, or hand held data collectors
  • Electronic packing-slip & invoice matching (vouchering) … increases accuracy of item cost analysis
  • Item notes of sales information at the Point of Sale assist the sales staff in communicating item features with clients 
  • Substitute item suggestion can also be employed to help your sales team make suggestions of alternate wines and liquor
  • Special “Wine accompaniments” can be triggered by an item as a prompt for the sales associate and/or printed on client receipts
  • Kitting of items (eg. Gift Baskets, Drink mixers, etc)
  • Sale pricing capabilities including
    • Mix and match codes
    • By Customer group
    • Automatic staff purchase prices
    • Vendor
    • Item
    • Item category and user defined profile codes
    • Special limited time automatic promotions
  • Back order client requests for sold out items​
    • Then notify clients upon receipt of a bulk order​
  • Sell a broader range of items from a catalog that you don’t normally stock, but service a niche market
    • A customer sale can generate a PO, then emailed directly to the vendor 
      • Can be combined with automatic reorder items to save on shipping costs
      • Upon receipt of the item, the receiver is notified, and then can either notify the sale rep or contact the client directly
    • At all stages of the process, the sale rep can monitor the progress at the POS screen with ETA date and status information
      • Efficiently track the various items of the order, from various vendors, and ETA’s​
      • Efficiently manage the client’s order as they change their mind
  • Automatic Wine & Liquor reorder program, initiated:
    • By Location specific min/max 
    • Suggested stock based on historic sales, with seasonal variables 
    • Location specific order models
  • Drop ship capabilities
  • Multi-currency purchases, factoring: 
    • Exchange rate
    • Landed costs
    • Duties
  • Category + Subcategory
  • Season Codes
  • Theme codes
  • Merchandising codes
  • Date codes
  • Centrally coordinated by a warehouse, or managed by stores
  • Can be initiated by a customer sale
  • Managed by individual units, or by case
  • Transferred by transfer sheets, hand-held scanners, USB, or electronic for product verification and shrinkage control
  • Simultaneous transfer feature is also available where transfer out and transfer in needs to be updated instantly
  • Critical profile codes
    • Contact tracking information
    • Key Demographics, such as age, profession, company
  • Provide Special Contract Pricing​
    • Specified by Item Category or Sub Category, Season, or any other item or customer profile code  ​
    • Based on Sales Price, Margin, or Cost Plus
  • Searchable by address, phone number, spouse name,  email address, or any other variable you track
  • Extensive customer notes
    • Allows uploads of documents, (pdf, jpg, etc)
    • Notes that can be automatically triggered for the sales rep upon pulling up customer … used for fraud prevention and customer service
  • Accounts Receivable Module
    • Provide complete AR statements (Balance Forward or Open Item)
    • Charge Interest on statements
    • Aged A/R Reporting (as at any Historical Date) – by Summary or Customer Detail

User defined loyalty programs that defines

  • Points redemption values
  • Points earning defined by item or item category
  • Special limited time automatic promotions
  • Fully customizable touch screens
  • Multiple payment types
  • Customer history access
  • Layaways, Orders, Backorders
  • Gift Registry
  • Gift Card Tracking
  • Credit Note Tracking
  • Credit Card integration
  • Canadian Penny rounding
  • Marketing profile tracking
  • Sales tracking of Marketing efforts, Influencers, or Outside Sales Reps for various purposes (including Commissions)
  • Well suited for Wine & Liquor Business to Business transactions​
  • Create Client orders that can be filled from a given store inventory, or can be special ordered from a vendor, converted to a Vendor PO, and monitored and tracked. 
  • Generate picking slips for the warehouse, physically or electronically
  • Convert the picking slips to packing slips
  • Input Tracking numbers
  • Generate invoices and email them to the client Head Office
  • Set and Forget campaigns
    • Welcome to the store
    • Loyalty points statements
    • Birthday promotions
  • Sales & Promotions
    • Triggered based on 
      • Items
      • Vendors
      • Inventory Categories and profile codes
      • Location
      • Customer profile codes 
  • “Closing the Loop” Campaign results – can get actual sales amounts for by campaign so you can identify how effective an email campaign was, who open the emails, etc.​
  • Customer Service
  • Operations Management
  • Fraud alerts

Counterpoint has integrations to several platforms, including Shopify and WooCommerce. This ensures that orders are accurately filled

  • Over 2,000 reports
    • Vendor analysis
    • Item analysis
      • Using 28 user definable codes (more available if needed)
    • Inventory tracking
    • Inventory consolidation from multiple locations
    • Cashier performance and efficiency
    • Gross Margin reports
    • Inventory Value (as at any Historical Date) – by summary or by any item detail you track
  • Employee Time clock tracking
  • All reports can be customized by the client, or can be commissioned to RMS to modify or create

CSV, PDF, Excel, etc

Allows for future customization as you grow and your needs change

  • Counterpoint creates journal entries for all activities (and posted to user defined accounts)
  • Integrations exist to most book keeping packages
  • CounterPoint adheres to GAAP rules