NCR Counterpoint provides a customized solution for retail & wholesale Pet & Pet Supplies businesses
Keep track of a variety of item details defined by your pet supplies store, effectively manage inventory and automate purchasing all from a centralized system. Communicate with your customers to ensure effective marketing efforts and improve your customer’s experience, be it retail POS or wholesale, be it multi-site or single location. At the heart of your business is the ability to sell and track bags of food, and then reward your client with a free bag. Let our Pet Supplies specific system track those purchases over time, and remind your sales staff that the client qualifies for a free bag. Then remit the free bag rebate to your vendor efficiently.
Purchase & Sell items using multiple unit types
Purchase pet supplies by the palette, skid, or case, and sell them by the individual unit, or by the case. Provide special pricing if the client buys the pet supplies by the case. If certain Vendors require a volume minimum for purchases, the PO module can remind your purchasing department to meet those minimums and show your weight totals on the PO before placing the order
Purchase groceries by the palette, skid, or case, and sell them by the individual unit, by weight, or by the case. Provide special pricing if the client buys the groceries by the case. If certain Vendors require a volume minimum for purchases, the PO module can remind your purchasing department to meet those minimums and show your weight totals on the PO before placing the order. Take advantage of our automatic grocery & supermarket reordering using min/max, days of supply, or a seasonal factor that uses last year’s sales and then multiplies it based on expected seasonal increases … or uses a combination.
Increase revenue through our built-in customer loyalty programs, up-sell or suggest related items, and offer promotional coupons sent out by the optional integrated email marketing program. Offer your clients integrated gift cards, all through one point of sale system. Integrated promotional screens to the cash register allows for soft selling to your clients as the cashier processes the check out.
Cashier Control & Processing Efficiency
With our pet store POS and Wholesale software system, you can monitor sales rep productivity in units and dollars sold per hour, or per month, or any user defined time period. Calculate sales commissions for region or store associates based the sale amount or gross profit, by brand or commodity.
Improve Customer Service
Manage sales, returns, orders, special orders, backorders, and layaways on the same transaction … Generate PO’s for orders and special orders straight from the sales screen, coordinating drop shipments, or consolidate them with automatic reorders, saving on shipping costs and time. Sales and Customer Service associates can access PO information such as ETA’s and tracking information right from the POS or Wholesale sales screen … all defined by your pet store’s unique needs. Track client orders through to receiving, managing the inventory throughout the process, be it through the POS, Online, or Wholesale.
Our integrated email marketing module allows you to target your client based on their purchases. Create cross promotions that promote specific areas of your business that you want to build. Send reminder emails to your clients when its time to groom their pet again. Offer promotions on the pet’s birth or adoption day.
Multiple payment types, coupled with user definable, intuitive touch screens allow for maximum flexibility for the client, streamlined for the unique needs of your pet store’s customer service values.