NCR Counterpoint provides a customized solution for museums and art galleries

Use one centralized museum point of sale system to manage museum and event admissions, sell items in gift shops and concession stands, track a variety of inventory items, and offer membership programs.

Museums & Art Galleries Page

Increase Speed at Point of Sale

When you have multiple buses arriving simultaneously, it is crucial that you are able to sell tickets and retail purchases quickly.  In addition, second credit card and check authorizations keep your lines flowing.

You can even sell and scan remotely with our Mobile POS. Line bust to help with long waits, set up ticket sales for special events and scan and verify tickets with our hand held scanners.

Enable Online Ticketing

Provide online admissions and reservations for events, tours, classes, parties and educational activities for your museum through NCR Counterpoint Reservation and Ticketing modules (powered by Outbound Software).

Allow your guests the freedom of checking availability, reserving activities or purchasing tickets online or on-site. Webpages are branded to match your website’s look and feel for a streamlined, seamless purchasing process.

Operate with a Centralized System

NCR Counterpoint provides one central museum software system to manage your full operation from memberships and POS ticketing, to inventory and purchasing for your gift shops and concessions

Process transactions of all kinds, including donations, stroller rentals, serialized items, and gifts. Mobile devices allow you to operate at off-site events, such as fundraisers.

System Features

  • Centralized inventory with one SKU and centralized Barcodes
  • Multiple Barcodes per items (which will also help in converting items from your current system to the CounterPoint System, as well as eliminate the internal cost of re-tagging items). Use Apparel Vendor Barcodes for greater efficiency
  • Mass retail and price changes
  • Physical Counts through inventory sheets, or hand held data collectors
  • Electronic packing-slip & invoice matching (vouchering) … increases accuracy of item cost analysis
  • Item notes of sales information at the Point of Sale assist the sales staff in communicating item features with clients 
  • Substitute item suggestion
  • Special notes can be triggered by an item as a prompt for the sales associate and/or printed on client receipts
  • Kitting of Apparel items to create packages for your clients
  • Sale pricing capabilities including
    • Mix and match codes
    • By Customer group
    • Automatic staff purchase prices
    • Vendor
    • Item
    • Item category and user defined profile codes
    • Special limited time automatic promotions
  • Back order client requests for sold out items​, then notify clients upon receipt of a bulk order​
  • Sell a broader range of items from a catalog that you don’t normally stock
    • A customer sale can generate a PO, then emailed directly to the vendor 
      • Can be combined with automatic reorder items to save on shipping costs
      • Upon receipt of the item, the receiver is notified, and then can either notify the sale rep or contact the client directly
    • At all stages of the process, the sale rep can monitor the progress at the POS screen with ETA date and status information
      • Efficiently track the various items of the order, from various vendors, and ETA’s​
      • Efficiently manage the client’s order as they change their mind
  • Automatic apparel reorder program, initiated:
    • By Location specific min/max 
    • Suggested stock based on historic sales, with seasonal variables 
    • Location specific order models
  • Drop ship functionalilty
  • Multi-currency purchases, factoring: 
    • Exchange rate
    • Landed costs
    • Duties
  • Category + Subcategory
  • Season Codes
  • Theme codes
  • Merchandising codes
  • Date codes
  • Centrally coordinated by a warehouse, or managed by stores
  • Can be initiated by a customer sale
  • Transferred by transfer sheets, hand-held scanners, USB, or electronic for product verification and shrinkage control
  • Simultaneous transfer feature is also available where transfer out and transfer in needs to be updated instantly
  • Specialized transfer reports designed to help consolidate end of season items to best performing stores
  • Critical profile codes
    • Contact tracking information
    • Key Demographics, such as age, profession, company
  • Provide Special Contract Pricing​
    • Specified by Item Category or Sub Category, Season, or any other item or customer profile code  ​
    • Based on Sales Price, Margin, or Cost Plus
  • Searchable by address, phone number, pet name, pet type, or any other variable you track
  • Extensive customer notes
    • Allows uploads of documents, (pdf, jpg, etc)
    • Notes that can be automatically triggered for the sales rep upon pulling up customer … used for fraud prevention and customer service
  • Accounts Receivable Module
    • Provide complete AR statements (Balance Forward or Open Item)
    • Charge Interest on statements
    • Aged A/R Reporting (as at any Historical Date) – by Summary or Customer Detail

User defined loyalty programs that defines

  • Points redemption values
  • Points earning defined by item or item category
  • Special limited time automatic promotions
  • Fully customizable touch screens
  • Multiple payment types
  • Customer history access
  • Layaways, Orders, Backorders
  • Gift Registry
  • Gift Card Tracking
  • Credit Note Tracking
  • Credit Card integration
  • Canadian Penny rounding
  • Marketing profile tracking
  • Sales tracking of Marketing efforts, Influencers, or Outside Sales Reps for various purposes (including Commissions)
  • Set and Forget campaigns
    • Welcome to our apparel store
    • Loyalty points statements
    • Birthday promotions
  • Sales & Promotions triggered based on
    • Items
    • Vendors
    • Inventory Categories and profile codes
    • Location
    • Customer profile codes 
  • Campaign results – can get actual sales amounts for by campaign so you can identify how effective an email campaign was, who open the emails, etc.​
  • Customer Service
  • Operations Management
  • Fraud alerts

Counterpoint has integrations to several platforms, including Shopify and WooCommerce. This ensures that orders are accurately filled

  • Over 2,000 reports
    • Vendor analysis
    • Item analysis
      • Using 28 user definable codes (more available if needed)
    • Inventory tracking
    • Inventory consolidation from multiple locations
    • Sales Rep performance, including commissions
    • Gross Margin reports
    • Inventory Value (as at any Historical Date) – by summary or by any item detail you track
  • Employee Time clock tracking
  • All reports can be customized by the client, or can be commissioned to RMS to modify or create

CSV, PDF, Excel, etc