NCR Counterpoint provides a customized solution for Grocery & Supermarket retailers & wholesalers
Keep track of a variety of item details defined by your grocery or supermarket store, effectively manage inventory and automate purchasing all from a centralized system. Communicate with your customers to ensure effective marketing efforts and improve your customer’s experience, be it retail POS or wholesale, be it multi-site or single location.
Enhanced POS Functions
At the heart of your business is the speed and efficiency of processing your clients purchases through the cashier lane. Integrated grocery & supermarket weigh scales and fast integrated credit card processing shaves seconds off the grocery check out. The robust and flexible promotional pricing capabilities, including pre-programmed one hour promotions, allows for optimizing the slower times of your hours of operation.
Purchase & Sell items using multiple unit types
Purchase groceries by the palette, skid, or case, and sell them by the individual unit, by weight, or by the case. Provide special pricing if the client buys the groceries by the case. If certain Vendors require a volume minimum for purchases, the PO module can remind your purchasing department to meet those minimums and show your weight totals on the PO before placing the order. Take advantage of our automatic grocery & supermarket reordering using min/max, days of supply, or a seasonal factor that uses last years sales and then multiplies it based on expected seasonal increases … or use a combination.
Increase revenue through our built-in customer loyalty programs, up-sell or suggest related items, and offer promotional coupons sent out by the optional integrated email marketing program. Offer your clients integrated gift cards, all through one point of sale system. Integrated promotional screens to the cash register allows for soft selling to your clients as the cashier processes the check out.
Cashier Control & Processing Efficiency
With our grocery & supermarket POS and Wholesale software system, you can balance each cashier shift to cashier specific cash drawers. The cashier can sign in with their own cash drawer and balance their payment types specific to their shift. This improves accuracy, control, and efficiency.
Improve the Customer Experience
For those rare grocery & supermarket needs, offer special orders for items you don’t stock to enhance customer loyalty … then let CounterPoint generate PO’s for these special orders straight from the sales screen, coordinating drop shipments, or consolidate them with automatic reorders, saving on shipping costs and time. Sales and Customer Service associates can access PO information such as ETA’s and tracking information right from the POS or Wholesale sales screen … all defined by your grocery’s unique needs. Track client orders through to receiving, managing the inventory throughout the process, be it through the POS, Online, or Wholesale.
Our integrated email marketing module allows you to target your client based on their purchases. Create cross promotions that promote specific areas of your business that you want to build. Send reminder emails to your clients when its time to replenish certain grocery or supermarket items. Offer promotions on your clients birthday. These and many other promotional possibilities can be used to differentiate your business in a competitive market. Multiple payment types, coupled with user definable, intuitive touch screens allow for maximum flexibility for the client, streamlined for the unique needs of your grocery & supermarket store’s customer service values.